{
  "schema_version": 1,
  "overall": {
    "state": "operational",
    "title": "Everything is working normally",
    "updated_at": "2026-09-07T07:11:08Z",
    "summary": [
      "Everything is working normally."
    ]
  },
  "services": [
    {
      "id": "vpn-connections",
      "name": "VPN connections",
      "state": "operational",
      "open_by_default": false,
      "history": [
        {
          "id": "connection-issue-resolved-20260907",
          "state": "operational",
          "occurred_at": "2026-09-07T07:11:08Z",
          "message": "Everything is working normally."
        },
        {
          "id": "connection-followup-investigating-20260906",
          "state": "investigating",
          "occurred_at": "2026-09-06T10:12:45Z",
          "message": "Some people may have trouble connecting. We are checking."
        },
        {
          "id": "connection-followup-monitoring-20260906",
          "state": "monitoring",
          "occurred_at": "2026-09-06T09:32:52Z",
          "message": "We have made another change to help people connect. We are still checking the service."
        },
        {
          "id": "connection-repair-monitoring-20260906",
          "state": "monitoring",
          "occurred_at": "2026-09-06T08:29:01Z",
          "message": "We have made a change to help people connect. We are checking the service."
        },
        {
          "id": "connection-issue-investigating-20260905-2",
          "state": "investigating",
          "occurred_at": "2026-09-05T12:21:00Z",
          "message": "Some people may have trouble connecting. We are checking."
        },
        {
          "id": "connection-issue-monitoring-20260905",
          "state": "monitoring",
          "occurred_at": "2026-09-05T11:18:00Z",
          "message": "We fixed the connection issue and are watching it."
        },
        {
          "id": "connection-issue-investigating-20260905",
          "state": "investigating",
          "occurred_at": "2026-09-05T09:23:41Z",
          "message": "Some people may have trouble connecting. We are checking."
        },
        {
          "id": "global-connection-outage-resolved-20260904",
          "state": "operational",
          "occurred_at": "2026-09-04T14:17:44Z",
          "message": "The service-wide connection outage has been resolved. Veilr is operational again."
        },
        {
          "id": "connection-patch-applied-20260904",
          "state": "monitoring",
          "occurred_at": "2026-09-04T05:58:20Z",
          "message": "We fixed the connection issue and are watching it."
        },
        {
          "id": "connection-issue-investigating-20260904",
          "state": "investigating",
          "occurred_at": "2026-09-04T05:07:34Z",
          "message": "We’re investigating reports that some people cannot connect."
        }
      ]
    },
    {
      "id": "accounts-and-subscriptions",
      "name": "Accounts and subscriptions",
      "state": "operational",
      "open_by_default": false,
      "history": [
        {
          "id": "account-issue-resolved-20260906",
          "state": "operational",
          "occurred_at": "2026-09-06T10:12:45Z",
          "message": "Accounts and subscriptions are working normally."
        },
        {
          "id": "account-issue-investigating-20260905-2",
          "state": "investigating",
          "occurred_at": "2026-09-05T18:33:08Z",
          "message": "Some people may have trouble using their account. We are checking."
        },
        {
          "id": "account-issue-monitoring-20260905",
          "state": "monitoring",
          "occurred_at": "2026-09-05T11:18:00Z",
          "message": "We fixed the account issue and are watching it."
        },
        {
          "id": "account-issue-investigating-20260905",
          "state": "investigating",
          "occurred_at": "2026-09-05T09:23:41Z",
          "message": "Some people may have trouble using their account. We are checking."
        }
      ]
    },
    {
      "id": "website-and-support",
      "name": "Website and support",
      "state": "operational",
      "open_by_default": false,
      "history": []
    }
  ]
}